Terms & Conditions

Last Updated: July 2026

Welcome to Deziners5. These Terms & Conditions ("Terms") govern your use of our website and the purchase of products from Deziners5 ("we," "our," or "us"). By accessing our website or placing an order, you agree to be bound by these Terms.

If you do not agree with these Terms, please do not use our website.

1. About Us

Deziners5 is an online apparel brand offering premium, made-to-order printed clothing and accessories.

All products are manufactured specifically after an order is placed unless otherwise stated.

2. Eligibility

By using this website, you confirm that:

  • You are at least 18 years of age, or if you are under 18, you are using this website with the involvement or supervision of a parent or legal guardian.
  • The information you provide is accurate, current, and complete.
  • You have the legal capacity to enter into a binding agreement under applicable law.

3. Products

We make every effort to display product colours, artwork, and designs as accurately as possible.

However:

  • Colours may vary slightly depending on your device or screen settings.
  • Minor variations in print placement, colour tone, or garment finish may occur due to the printing process and manufacturing tolerances.
  • Product images are intended for illustrative purposes. Minor differences in colour, print placement, garment texture, or overall appearance may occur due to the printing process, photography, lighting conditions, and individual screen settings.

These variations do not constitute defects.

4. Made-to-Order Products

Most Deziners5 products are printed specifically after an order is placed.

Because of this:

  • Orders cannot be modified after production begins.
  • Orders cannot be cancelled once production has started.
  • Returns or refunds are not accepted for customer preference issues such as selecting the wrong size, colour, or design.

Please review all product details carefully before placing your order.

Please ensure that your selected size, colour, shipping address, and contact information are accurate before completing your purchase.

5. Pricing

All prices displayed on our website are in Indian Rupees (INR).

Prices are subject to change without prior notice.

Although we strive for accuracy, pricing or typographical errors may occasionally occur. We reserve the right to cancel any order affected by such errors and issue a full refund if payment has already been received.

6. Orders

After placing an order, you will receive an order confirmation email.

Receipt of an order confirmation does not constitute acceptance of your order.

Deziners5 reserves the right to refuse or cancel any order due to:

  • Product unavailability
  • Pricing or technical errors
  • Payment verification issues
  • Suspected fraudulent activity
  • Any other legitimate business reason

If your order is cancelled before production or shipment, any payment received will be refunded. Please refer to our Cancellation Policy for full details.

7. Payments

Payments are securely processed through trusted third-party payment providers.

We do not store or have access to your complete payment card information.

Accepted payment methods may include:

  • UPI
  • Credit Cards
  • Debit Cards
  • Net Banking
  • Wallets
  • Other payment options displayed during checkout

8. Shipping

Shipping timelines displayed on the website are estimates only.

Delivery times may vary due to:

  • Production timelines
  • Courier delays
  • Weather conditions
  • Public holidays
  • Remote delivery locations
  • Other circumstances beyond our control

Please refer to our Shipping Policy for complete details.

9. Replacements & Claims

If you receive a product that is:

  • Damaged
  • Defective
  • Incorrect
  • Misprinted

please contact us within the timeframe specified in our Replacement & Claims Policy.

Claims submitted without sufficient evidence or outside the specified period may not be eligible for replacement.

10. Returns & Refunds

As our products are made to order, we do not accept returns or offer refunds for:

  • Change of mind
  • Incorrect size selected by the customer
  • Colour preference
  • Design preference
  • Incorrect shipping information provided by the customer

Replacements are provided in accordance with our Replacement & Claims Policy. Refunds are issued only where required under applicable law or where Deziners5 determines that a replacement cannot reasonably be provided.

11. Intellectual Property

All content on this website, including but not limited to:

  • Artwork
  • Designs
  • Graphics
  • Logos
  • Photographs
  • Product descriptions
  • Website content

is the property of Deziners5 or its licensors and is protected under applicable intellectual property laws.

No content may be copied, reproduced, modified, distributed, or used without prior written permission.

12. User Conduct

You agree not to:

  • Use the website for unlawful purposes.
  • Attempt to gain unauthorized access to our systems.
  • Disrupt or interfere with website functionality.
  • Upload malicious software or harmful code.
  • Infringe the intellectual property rights of others.

13. Limitation of Liability

To the maximum extent permitted by applicable law, Deziners5 shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from the use of our website or products.

Our total liability for any claim shall not exceed the amount paid for the relevant order.

Nothing in these Terms excludes liability that cannot legally be excluded under applicable law.

14. Privacy Policy

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

15. Third-Party Services

Our website may integrate with third-party services, including payment gateways, logistics providers, analytics providers, and other service partners.

We are not responsible for the content, policies, or practices of third-party websites or services.

16. Changes to These Terms

We reserve the right to update or modify these Terms at any time without prior notice.

Changes become effective immediately upon publication on this page.

Your continued use of the website constitutes acceptance of the updated Terms.

17. Governing Law

These Terms shall be governed by and construed in accordance with the laws of India.

Any disputes arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the competent courts in Chennai, Tamil Nadu, India.

18. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us:

Deziners5

Email: support@deziners5.in